Washblog

Between Competition and Avoidance

Now that the "political summer" is over, perhaps nobody cares. But there should still be some lingering questions about "what happened on our 'blog?". Should be. Below the fold, an essay. Some attempt to make sense of the dynamics which unfold...

Between Competition and Avoidance an essay on social dynamics on political discussion 'blogs

I confess to not being a reader of too many political discussion 'blogs, and what I'm going to discuss in this essay is probably part of the reason why. If I had to characterize myself according to the taxonomy I will be discussing, I am a problem solver. The thesis of this essay is that the motivations which people claim based on this taxonomy may not be what actually motivates them to behave as they do. I acknowledge G. Richard Shell's Bargaining for Advantage for the taxonomy which is at the heart of this essay.

Competitors and Avoiders

During the heat of political summers, political 'blogs seem to be dominated by two groups: competitors and avoiders.

Competitors

The competitors are who you see posting, by and large. The avoiders are the "readership" whom the competitors are supposedly trying to influence by their constant bickering and sniping at each other and each other's views... at least that's the public justification competitors give for their behavior.

However if you look at competitors and listen to them talk you discover certain recurring themes/memes/slogans color their language and mindsets:

  • The ends justifies the means.
  • Winning is everything.
  • To lose is to fight another day.

Underlying this is the less-expressed truism that they truly enjoy competition as an end in and of itself. It is remarked up on but seldom offered as personal admission (what would be the point?) that competitors get an emotional rush from the competition.

Competitors are interested in winning. Therefore if they lose they don't really care what is left for the "winners".

In terms of the avoiders, also known as the "readership", competitors justify their behavior in several ways.

Since winning is everything and the ends justify the means it is plain to see that they often have little use for facts. They are often correct in their assessment that the avoiders don't either. But that's not the reason for the often content-free nature of their communications: they do it because tactically they think it puts the "other guy" in a bad light and on the defensive.

Competitors rationalize the voluminous nature of their comments (and they comment on everything) as building "social proof". That has got to be the most laughable pretext ever invented. "Social proof" is nothing more than peer pressure with some mass marketing psychology behind it.

In short, look no further for an explanation: competitors behave the way they do because they like to compete.

Avoiders

I chose my words carefully when I said at the outset that the 'blogs are "...dominated by..." these two groups. Although we seldom hear from the avoiders, they serve as a rationalization for the behavior of not only the competitors but for some other cohorts we will visit shortly.

Avoiders' behavior can be characterized by some fairly typical memes as well:

  • Not being interested in "playing games".
  • Don't want to be "told what to think".
  • Conflict is viewed as childish.

So why do avoiders read 'blogs, anyway? I submit to you that they do so for largely emotional, personal, reasons.

Avoiders will tell you that they are going to quit reading because of all of this "childishness". But they don't!

Avoiders will tell you that they would get more involved "if only"... But they won't!

In a nutshell, avoiders read for emotional reasons, although these reasons have little to do with the emotional reasons put forward by the competitors.

The Judges: Compromisers and Appeasers

Compromisers and appeasers are the people interested in "the pie". Their actions are based on factual or emotional truths.

Compromisers

Compromisers attempt to "split the pie" optimally based on the facts.

Not surprisingly then they tend to view the competitors as "pie throwers" who are ruining things for everyone.

Compromisers feel some protectiveness towards the avoiders based on their assessment that the competitors are ruining things.

Appeasers

Appeasers attempt to "split the pie" based on the social contract which is often sloganized as "do unto others as you would have them do unto you": if they do the right thing, then others should, too.

Appeasers feel protectiveness towards the avoiders because of what they feel is a common emotional bond.

Both compromisers and appeasers view themselves as the defenders and knowers of the "sacred political/social truth".

The Problem Solvers

Problem solvers are seldom looking at the immediate issue. They seem to come in two varieties.

Some problem solvers are looking for creative solutions, based on facts. Some problem solvers are seeking conflict resolution, based on shared emotional truths. In either case, they want to "change things for the better".

Problem solvers may tell you that they're interested in solving this particular problem because it is "important". But in reality, they solve problems because.. that is what they do.

Conclusions

By and large, the dominant groups are the competitors (because of the volume of their activity) and the avoiders (who provide convenient justification for the actions of so many others).

The other three groups are all seeking a solution to a problem (either within the status quo or by changing it), and fundamental to doing so would be engaging in that human activity which is typically employed to do so: negotiation.

Unfortunately the dominant groups are not interested in negotiation. I don't see that dynamic changing any time soon. Problem solvers need to take a deep breath once in a while and realize that some problems cannot or are not meant to be solved. Compromisers and appeasers need to realize that while their services are needed, 'blogs aren't the place where they're going to have the most impact.

< On the Three Thousandth | Corporate Media uses Saddam's death as propaganda opportunity[UPDATED} >

Poll

I am a
Competitor
Avoider
Compromiser
Appeaser
Problem Solver
Decider

Votes: 5
Results | Other Polls
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(One of several questions.) Does Washblog want to be a political discussion blog? A lot of people think that is what it is, and my impressions argue to my mind that this is so:
  • Fact-free and content-free argument on contested issues.
  • The drop-off in posts after the election is over. (Did readership drop off as well?)
But at the same time, there are some impressive, well-researched, heart-felt ("biased" is too cold and elides the value of telling the truth, even if it is only as one sees it) news-worthy stories; thought-provoking opinion pieces; arcane research for its own sake; and important posts about community goings-on. The BoBt may provide a "last rock" for some folks to throw before they move on to the next soccer match/public brawl, but that's all it is in my assessment: they'll be back next summer. Is that what you want?

by m3047 on Sun Dec 31, 2006 at 10:12:08 AM PST

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  • Arcane? by chadlupkes, 01/02/2007 01:01:03 PM PST (none / 0)
There's a lot to think about here and I'll be interested to see what people say.   I don't know  where I fall in this.  Appeaser/problem solver?  

For now, what comes to mind is this major study just published by the Anneberg School that reflects what I'm aware of my interest in blogs being -- a place for people to "practice" democratic speech;  the dissemination of important information that falls between the cracks of traditional media; the uncovering of what is hidden and interesting; the dissipation of political and social fear and harmful myths; networking for political impact; a place to watch trends and ideas in the act of emerging.

Understanding the Impact of Online Communities on Civic Engagement

This week, the USC Annenberg School published a major study on the impact of the Internet on American society. Their research suggests that the online world is becoming equally important to people as the offline world - and it's affecting the way we get involved in civic life.

by noemie maxwell on Sun Dec 31, 2006 at 01:46:23 PM PST

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So long as you don't buy into the straw man that competitors don't deal in facts, because they can and the best ones DO.

So I'm a competitor.  What do I compete for?  The hearts and minds of the readers.  How do I compete for that?  I recognize that every reader, be he any of the types you describe above, are members of the jury.  They will read what you say and what others arguing with you say and they will judge for themselves what to believe.

It boils down to either/or.  "Sharing" the pie is akin to a hung jury.  You lose.  There is no sharing the pie.  You want either a Guilty or a Not Guilty verdict.  Hung Jury means you have to do it all over again from square one, because you did not acheive your objective, which is to win the hearts and minds of your readers.

Why is this so important?  Because they VOTE.  They become activists.  They talk to friends and family.  They influence the future generations.

Solving problems is great, provided everyone agrees on the problem to be solved.  Don't compete to win the hearts and minds and you'll never even begin to get people to agree on the problems, much less solve them.

by Pen on Mon Jan 01, 2007 at 02:56:26 AM PST

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Effective negotiators prepare and know the facts, regardless of their style.

Of all of the negotiating styles, competitors are least likely to share the facts. It's a fact. Shell's research as well as other's bears this out.

by m3047 on Mon Jan 01, 2007 at 11:16:04 AM PST

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(There's at least a question or two implicit in here.)

The weapons of influence (reciprocation, commitment, consistency, social proof, liking, authority, scarcity) are amoral... like most weapons. Their morality lies in the hand (or mind) which wields them and the social fabric within which their use takes place.

I believe that the behavior of competitors on political discussion 'blogs does not lead to efficient conversion of avoiders to engaged citizens; I also believe that it negatively engages certain dynamics with regard to the problem solvers, compromisers and appeasers. Noemie cites other personal goals or objectives, among them: the dissemination of important information that falls between the cracks of traditional media; the uncovering of what is hidden and interesting; the dissipation of political and social fear and harmful myths; networking for political impact. I believe that competitive behaviors mostly degrade the signal to noise ratio with regard to these goals; I think this informs some of the recent machinations on Washblog.

If there was some occult motivation for having as the goal the maximisation of readership (such as selling advertising), continuing as a wide-open political discussion 'blog may be the preferred course.

If on the other hand ratcheting down the fracas so that some of Noemie's goals can be achieved is desirable, then one way to do so may be to understand what motivates both competitors and avoiders. Neither of these groups is ready to come to the negotiating table and engage; I submit that in the case of political discussion 'blogs in particular, regardless of their dominance one of the primary reasons is a lack of buy-in. A side effect of my proposal is that the level of civic engagement of the avoiders can be increased. In this context, the weapons of influence can be employed in a morally positive way.

Of course, all of the weapons of influence are typically employed to create buy-in. But in particular, two are lacking in this context: commitment and reciprocation. Specifically, both of these tools can be combined in useful patterns: reciprocation implies commitment, and commitment invites reciprocation.

(Is any of what I've laid out so far "new" or paradigm busting? I hope not!)

I am now going to pointedly ignore the competitors and turn my attention to the avoiders (something which I think is already being instinctively done). The competitors will "join the group" (or not) when the social proof becomes overwhelming.

Most people have a preferred style, but engage in other styles on occasion (skilled negotiators are more adept at switching styles among other things).

In the absence of information about "what do the avoiders" want there no obvious way to entice them to further engagement. But there is a way: the weapon of commitment.

They are reading here. Is there some other way to entice them back other than force of habit? I've previously described avoiders as emotion-driven (probably not too many of them following this diary!). I humbly submit that they are most attracted to the stories with some emotional tang. Build on that!

Step 1: Use the weapon of liking. Do something to improve regular contributor's profiles and personalize them. Do this on a selective basis (do not feel any obligation to improve competitor's profiles, besides they don't want your help).

Step 2: Have the regular contributors personally appeal for feedback on a regular basis.

Step 3: Acknowledge feedback (reciprocation), making it visible enough that the avoider recogizes it as their own (implying commitment) even if nobody else can.

No blue skies here, I want to keep the technical requirements to a minimum and within the capabilities of Scoop. What you need is a "letter to the editor" link on diaries and stories (which is strictly anonymous), the wherewithal to read and respond to legitimate feedback, and some policy guidelines for posters and readers to follow as you lead them down the road to negotiation.

I think that guidelines with the following elements should be sufficient:


  • indicate whether a particular story/diary author has made a commitment to respond to feedback or not;
  • make it clear that the feedback is strictly anonymous;
  • that the feedback will be publicly posted or acknowledged at the author's sole discretion.

You'll see that that last item makes it completely useless to competitors and yet (in the presence of liking and reciprocity) attractive to avoiders. I think if you examine the Letters to the Editor guidelines of most media outlets, you will see elements of the foregoing to varying degrees.

by m3047 on Mon Jan 01, 2007 at 12:50:10 PM PST

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I would love to hear from you regarding this article, provided that you don't mind my reprinting (without attribution unless you explicitly request attribution) and publicly commenting on your feedback if I choose to do so.

E-mail me at m3047-washblog@inwa.net making certain that the subject of your message contains washblog.

by m3047 on Mon Jan 01, 2007 at 02:10:02 PM PST

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